Reservation and payment terms, CubaConnect s.r.o.

  • Any reservation will be confirmed in writing by CubaConnect s.r.o. in an e-mail. We will confirm the personal details that you have given us, your unique reservation reference number, your accommodation, the dates of your booking and duration of your stay, the price we are charging you and the scope of the services that we are providing.
  • We will create an invoice that will also be sent to you direct by e-mail.
  • To create a mutually binding reservation, we then require you to pay a deposit of 30% of the package price to the corporate account of CubaConnect s.r.o. The deposit must be made within 20 days of your receipt of our confirmation of the reservation. If we do not receive the deposit within that time, we can no longer guarantee your reservation.
  • The payment of the remaining balance of 70% of the package price is due, at the latest, 20 days prior to your trip.
  • If unavoidable reasons make it necessary to cancel a planned trip, we will retain your deposit and reschedule your visit if you let us know your new travel plans within 180 days subsequent to the original cancelled visit. We will then confirm your new details in writing. Failure to reschedule a visit within 180 days will result in losing your deposit.
Details for payment transfer:
UniCredit Bank, Prague, Czech Republic
Euro account
IBAN: CZ93 2700 0000 0021 1050 5885

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